Privacy Policy

1. Who we are

Banjo Tech is a Tennessee-based advertising service that produces a shared direct-mail postcard for local Knoxville businesses. This policy explains what information we collect, why we collect it, and what we do with it. Questions? hello@banjotech.co.

2. Information we collect

From business clients: the name, address, phone, email, and logo/ad content you send us during signup, plus any offer text or creative you ask us to include on the postcard. We also keep records of payments you make (through Stripe or by check).

From postcard recipients: we do not collect personal information from the homeowners who receive the postcard. USPS delivers to routes we select; we never see their names or addresses.

QR-code scan data: each ad includes a dynamic QR code. When someone scans it, we log the scan (timestamp, approximate referrer) so we can share aggregate weekly counts with the advertiser. We do not attempt to identify the scanner.

Website analytics: this site uses privacy-friendly, cookie-free analytics (page-view counts and rough geography only). No tracking cookies, no cross-site tracking, no advertising pixels.

3. How we use it

• To design, print, and mail your postcard ad.
• To process payments and keep financial records.
• To report weekly QR-scan totals back to you.
• To follow up about upcoming cards and renewals.
• To comply with tax and legal obligations.

We do not sell your information. We do not share it with advertisers, data brokers, or marketing networks.

4. Service providers

We use a short list of trusted vendors to operate the business:

• USPS — EDDM (Every Door Direct Mail) delivery.
• Commercial print shop — postcard printing.
• Stripe — card payments (if you choose that option).
• QR-code provider — short-link generation and scan counts.
• Email / SMS provider — routine correspondence with you.

These providers only receive the data they need to do their job, and they may not use it for their own purposes.

5. Retention

We keep client records (contact info, ad artwork, payment history) for as long as you are an active client and for seven years afterward for tax and accounting purposes. QR-scan logs are aggregated and older per-scan rows are deleted after 12 months.

6. Your rights

If you are a client, you can ask us to export, correct, or delete your records at any time by emailing hello@banjotech.co. We typically respond within a week.

7. Security

Client records live in access-controlled cloud storage with TLS in transit and encryption at rest. We use multi-factor authentication on admin accounts. No system is perfectly secure, but we take reasonable precautions.

8. Children

Banjo Tech is a B2B service for local business owners. We don't knowingly collect information from children.

9. Changes

We'll update this page if our practices change and bump the “Last Updated” date above. Material changes will be emailed to active clients before they take effect.

10. Contact

Banjo Tech
Knoxville, Tennessee
hello@banjotech.co
(865) 335-1197